Below are answers to several frequently asked questions about the ACM and our events. If your question is not addressed here, please fill out the form below with your specific inquiry.

The 55th Academy of Country Music Awards™ will take place in Nashville, TN for the first time in the show's 55-year history. In an unprecedented move, the 55th ACM Awards® will be the first awards show to broadcast from three iconic Country Music venues including the Grand Ole Opry House, Nashville's historic Ryman Auditorium and The Bluebird Cafe. Hosted by reigning ACM® Entertainer of the Year and 15-time ACM Award winner Keith Urban, the 55th ACM Awards will be broadcast on Wednesday, Sept. 16 (live 8:00-11:00 PM ET/delayed PT) on the CBS Television Network, and will stream live and on demand on CBS All Access.

All tickets purchased with a credit card will be automatically refunded within 30 days. Tickets purchased with cash must be returned to the venue box office during business hours. Tickets not purchased through the venue directly are advised to contact their provider for support. For additional information or questions please contact [email protected] or 702-891-3150.

Due to COVID-19, tickets are not available to purchase, and there will be no live audience. You can watch the 55th ACM Awards LIVE on Wednesday, September 16 at 8/7C on CBS.

At this time there are no plans to re-air the ACM Awards or ACM specials, and DVDs/CDs are not available

Relive amazing moments from past events by clicking the links below:

  • Click HERE to visit our website and select events to enjoy
  • For the 2019 ACM Awards – click HERE for photos and HERE for video
  • For the 2019 ACM Party for a Cause - click HERE for photos
  • Click HERE to visit the ACM Lifting Lives website

Please email [email protected] with questions specific to the ACM Party for a Cause.

Please email [email protected] with questions specific to tickets for ACM events.

ACM Lifting Lives was created to support organizations that match our goal of "improving lives through the power of music." Please click HERE to make a donation to ACM Lifting Lives, and to learn about the amazing charities we support.

Contact Information

You may also contact us by phone, fax, or email.

Academy of Country Music
5500 Balboa Boulevard
Encino, CA 91316

Phone: 818-788-8000
Fax: 818-788-0999

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