WHAT IS THE ACM PARTY FOR A CAUSE® FESTIVAL?
This year’s Festival will be our biggest one yet and will include multiple stages for ongoing LIVE country music performances, interactive games, a country marketplace, and more to be announced. Two-time ACM Entertainer of the Year Carrie Underwood, ACM Award-winner and co-host Dierks Bentley, and four-time ACM Entertainer of the Year Kenny Chesney will be headlining the event, each performing a full set.
WHEN IS THE ACM PARTY FOR A CAUSE® FESTIVAL?
- Friday April 1, 2016, Gates at 3PM
- Saturday April 2, 2016, Gates at 12PM
- Sunday April 3, 2016, Gates at 12PM
WHERE IS THE ACM PARTY FOR A CAUSE® FESTIVAL?
Las Vegas Festival Grounds
2594 Las Vegas Blvd. South
Las Vegas, NV 89109
IS THIS A FAMILY-FRIENDLY EVENT?
- All ages welcome. Children under the age of five(5) are free.
- For maximum enjoyment, we suggest guests over the age of 12.
- Anyone under the age of 16 must be accompanied by an adult over the age of 18. It can be a friend, family member, or guardian. So, there's no reason not to come!
ARE ATM'S AVAILABLE?
Yes, ATMs will be available throughout the Festival.
WILL I BE ABLE TO CHARGE MY CELL PHONE?
Yes, there are limited cell phone charging stations available but be sure to come on a full charge, and don't forget to post to social media - your family and friends are going to be so envious!
WILL FOOD AND BEVERAGE BE AVAILABLE?
Yes, there will be various food vendors serving up everyone’s favorites! Non-alcoholic and alcoholic beverages (21+) will also be available to quench your thirst while soaking up some Vegas sun.
WHAT SHOULD I DO IF I LOSE MY CHILD INSIDE THE FESTIVAL?
Stay calm and immediately seek out a member of our team (security, volunteer or production staff) or visit the Information booth located near the Frontier Gate for assistance.
WILL FIRST AID BE AVAILABLE?
Yes, there will be two first aid stations located within the Festival Grounds. Please see the Information booth located inside the Frontier Gate for more details.
WHERE DO WE GO FOR LOST AND FOUND?
Click HERE to search our online database of found items or to file a claim for a lost item. Visit the Information booth located near the Frontier Gate for more information.
WHAT DOES MY FESTIVAL ADMISSION PRICE INCLUDE?
Three-day general admission includes entry into the ACM Party For a Cause® Festival general admission area with ongoing LIVE country music performances, interactive games, a country marketplace, and more!
- Shaded Side-View Area, No Reserved Seating
- Premium Cash Bar
- Private Restrooms
- Access to Food Vendors
DO YOU HAVE A BOX OFFICE & WILL CALL?
Yes, the festival box office and will call is located just outside of the Frontier Gate. Click here to see our venue map.
WHERE CAN I PURCHASE FESTIVAL TICKETS?
Ready to join the fun? Tickets can be purchased here.
WHAT IS YOUR REFUND POLICY?
No refunds or exchanges. Rain or Shine.
ARE SINGLE-DAY PASSES AVAILABLE?
Yes! Click here to purchase your festival tickets on Ticketmaster!
IS THERE RE-ENTRY?
Yes, re-entry will be permitted. Scan your wristband upon exit to re-enter the Festival Grounds in the same day. Scan in, scan out – it’s that simple! Click here for all the details on your wristband.
WHY DID TICKETMASTER GIVE ME A SECTION/ROW/SEAT IF IT IS GENERAL ADMISSION?
Our festival is General Admission and even though Ticketmaster prints a section, row and seat to identify each purchase - we promise it's all GA with no seating/chairs provided. There is a standing area in front of the stage. Guests are permitted to bring their own low chairs to sit behind the chair line. Please see Venue Map for more info.
WHEN WILL MY FESTIVAL WRISTBANDS BE SHIPPED?
Wristband packages will ship in early March. Packages will be shipped to the billing address you provided at the time of purchase. You will be sent a shipment confirmation email once your wristband has shipped. Your confirmation email will contain a tracking number for your wristbands. For questions regarding your wristband purchase, please contact firstname.lastname@example.org.
I ORDERED MY FESTIVAL TICKETS MARCH 16TH OR LATER, WILL THEY STILL BE SHIPPED TO ME?
No. Any festival tickets ordered after March 16th can be picked up at Will Call which will be located outside of the Frontier Gate. Check back here for festival Will Call hours.
HOW DO I CHANGE MY SHIPPING ADDRESS?
To change or confirm your shipping address, please contact email@example.com. Addresses MUST be changed prior to March 1st. If you make adjustments to your shipping address after March 1st, your wristbands will not be shipped. Instead, they will be placed at Will Call for pick up on event days.
HOW DO I ACTIVATE MY WRISTBAND?
Click here for details about wristband activation and ACM Cashless. Wristband activation is MANDATORY. Taking this simple action will secure your investment and make sure that the unique ID associated with your wristband is tied to the right person. In the event you encounter any issues as you enter or exit the festival grounds, we'll be able to assist you quickly. For any questions regarding your wristband activation, please email firstname.lastname@example.org for assistance.
WHAT IS ACM CASHLESS?
This year, ACM Party For A Cause® Festival is going CASHLESS for a Cause. Purchase beverages, food, select merchandise and more with the quick tap of your wristband. Pretty cool, huh? Click here for more details.
WHAT TYPES OF PAYMENT ARE ACCEPTED AT THE FESTIVAL?
The festival gurus suggest using ACM Cashless. However, credit card and cash will also be accepted. Click here for details on ACM Cashless.
CAN I ACTIVATE MY WRISTBAND AND SIGN UP FOR ACM CASHLESS ON-SITE?
Wristband activation is MANDATORY. We strongly recommend activating your wristband and joining the ACM Cashless party in advance. However, if you kick it old school, we will have a Wristband Activation Station on-site to activate your wristband and sign up for ACM Cashless.
WHAT ARE ACM CASHLESS BENEFITS?
- Save time and easy to use!
- No need to carry cash or a credit card.
- Accepted at all bars, food vendors, and select merchandise vendors.
DO I HAVE TO REGISTER FOR ACM CASHLESS AND PAY WITH MY WRISTBAND IN ORDER TO ACTIVATE IT?
No. While we certainly think it's the best payment option, you can activate your wristband and skip the ACM Cashless registration option.
ARE THERE ANY ADDITIONAL FEES FOR USING MY ACM CASHLESS WRISTBAND?
Nope! It is free to register and free to use!
CAN I LINK MULTIPLE CREDIT OR DEBIT CARDS TO MY WRISTBAND?
No. You will only be able to link a single credit or debit card to your wristband. If you need to change the card you linked to your wristband at the time of registration, visit the Wristband Activation Station inside the festival.
CAN I LINK THE SAME CARD TO MULTIPLE WRISTBANDS?
Yes. If you wish to allow your card to be linked to multiple wristbands, you certainly can. Each wristband requires a separate PIN. The PIN must be entered when using the wristband to purchase anything participating in the ACM Cashless program at the festival.
WILL MY WRISTBAND RUN OUT OF MONEY?
Not unless the card you linked it to does. No funds are stored to the wristband, it's just linked to your credit or debit card. As long as you could still use your card, you will still be able to use your ACM Cashless for payment.
IS MY CREDIT CARD INFORMATION STORED ON MY WRISTBAND?
No. We do not store any financial data on the wristband. The PIN you choose at ACM Cashless registration will always be required to make a purchase. However your card number and billing details are not stored on the wristband, so don't worry about someone snagging your info.
I ALREADY ACTIVATED MY WRISTBAND, BUT I SKIPPED ACM CASHLESS REGISTRATION. WHAT SHOULD I DO?
Don't stress! Visit the Wristband Activation Station upon festival entry and our staff can help you add ACM Cashless and set your PIN right there!
MY FRIEND PURCHASED MY TICKET FOR ME, CAN I STILL ACTIVATE MY WRISTBAND USING MY NAME?
Yes, you can activate your wristband and register for ACM Cashless using your information. For questions about your original ticket purchase, please contact email@example.com.
I FORGOT MY PIN THAT I ENTERED DURING REGISTRATION! WHAT DO I DO?
Visit the Wristband Activation Station inside the festival to reset your pin.
HOW DO I KNOW IF MY WRISTBAND WAS ACTIVATED SUCCESSFULLY?
Once you complete the MANDATORY wristband activation process, you'll see the confirmation page. When you see the confirmation page, you did it! There will be no additional email or steps needed. Once you've successfully activated your wristband, you are all ready for the festival!
WILL I RECEIVE A RECEIPT FOR THE ON-SITE PURCHASES THAT I MAKE?
You will be emailed a receipt for each transaction.
CAN I GET MY WRISTBAND WET?
Yes. Wristbands are waterproof and will stand up to any showering or pool visits.
IS PARKING AVAILABLE AT THE FESTIVAL?
Parking will not be available on-site, but guest parking is typically complimentary at most hotel resorts in Las Vegas. Click here for information on additional transportation options.
IS THERE PUBLIC TRANSPORTATION TO THE FESTIVAL?
Yes, the Las Vegas Monorail has a stop conveniently located at the SLS Hotel, directly across from the Las Vegas Festival Grounds. Click here for information on additional transportation options.
ARE PETS ALLOWED?
We love your pets too, but we worry they will distract from all the fun we have planned for you. No pets allowed, only trained service animals will be permitted.
DO YOU PROVIDE ACCESSIBLE SERVICES?
Yes, please see the Info Booth located inside the festival near the Frontier Gate for more information and assistance. If you will be attending the event and have a specific Accessibility question, please email firstname.lastname@example.org.
CAN I BRING IN FOOD OR DRINK?
No outside food or drink will be permitted. One 20 oz. (or smaller) sealed plastic water bottle per guest will be allowed.
CAN I BRING IN A PURSE OR BACKPACK?
Yes, small purses and backpacks are allowed - fanny packs are encouraged. All bags are subject to search.
CAN I BRING AN UMBRELLA?
Yes, small, compact umbrellas (with no points) will be allowed.
CAN I BRING IN A COOLER?
We don't want anything cooler than our lineup, so no coolers allowed.
CAN I BRING IN A CAMERA?
Only non-professional cameras will be allowed into the Festival. Detachable lenses are not permitted.
CAN I BRING IN A CHAIR?
Low-back chairs are permitted behind the GA standing area (see venue map). Chair bags are subject to search.
ARE STROLLERS ALLOWED?
Yes, for infants and toddlers only. All strollers are subject to search.